Describe a time you had to enforce a policy with a coworker who disagreed.

• A. Publicly rebuke the coworker in front of others.
• B. I spoke privately to explain the policy, listened to concerns, and reached a mutual understanding or escalated to a supervisor if needed.
• C. Ignore the coworker's concerns and proceed.
• D. I write a memo about the coworker but take no action.

Answer: (B)