Which combination of actions constitutes the complete described response?

• A. Build your team; Coordinate with dispatch to find a diversion airport and gather information; Inform Cabin Crew
• B. Inform Cabin Crew; Build your team; Immediately coordinate with dispatch for a diversion airport and information
• C. Coordinate with dispatch; Build your team; Inform Cabin Crew
• D. Build your team; Inform Cabin Crew; Evacuate immediately

Answer: (A)

In a flight crew emergency, you must establish a clear, action-oriented sequence: form a capable team, obtain essential information from dispatch about a suitable diversion and current conditions, then relay precise instructions to cabin crew so they can carry out the plan.

Building your team first creates the leadership and roles needed to manage the situation. With a designated group, you have someone to coordinate with dispatch and someone to direct cabin crew, ensuring tasks aren’t duplicated and critical duties aren’t forgotten. Next, coordinating with dispatch to find a diversion airport and gather information gives you the real-time data you need—weather, runway availability, fuel status, ground support—so you can choose the best option and prepare specific actions. Only after you have a plan and the latest information should you inform cabin crew, providing them with clear, actionable directions aligned to that plan. This prevents confusion and ensures coordinated execution during the approach, landing, or diversion.

Choosing to inform cabin crews before forming a team or securing information can lead to chaotic, uncoordinated actions. Skipping the information-gathering step and jumping straight to evacuation would be premature unless conditions truly mandate it.